Telephone : 0208 521 7003 || Email: info@svilleestates .com

Connect with us:

Tenant Guide


At S.Ville Estates we pride ourselves in providing a first class service at a very professional standard to all our tenants. To assist you understand the letting process of a property we have produced the attached Tenants Complete Guide To Renting which will help to steer you through the process from finding your property to moving in.  

TENANTS COMPLETE GUIDE TO RENTING

Finding A Rental Property

Whatever your rental needs, when you contact S.Ville Estates you can be assured of friendly and professional advice. We will discuss your requirements with you, and arrange to view properties that suit your needs.

Offer / Negotiation process

Once you have found a property that you would like to rent, we will liaise with the landlord to negotiate rent and terms.  The minimum term for AST tenancies is normally 12 months unless you wish for a longer period and the landlord is happy to accept.

Acceptance Of Offer

When the terms have been agreed for your chosen property, you will be required to make a holding deposit equivalent to two week’s rent to secure the deal.  This amount will be deducted from the first month’s rent before you move in.  Rent is usually payable per calendar month in advance. Corporate and student rentals may vary. You will also be required to pay the fee for credit referencing at this stage. Should you withdraw from the transaction after this point, or references are not acceptable, your deposit and referencing fee will not be refunded.

References

References will be taken on all tenants. We will use a credit reference agency and will need certain person and employment details.  The tenant will be responsible for the cost of referencing as detailed in the attached schedule of charges. In certain cases, e.g. students or new arrivals in the UK, we may require a guarantor.  References will also be taken on the guarantor at an additional cost.

Tenancy Agreement

When satisfactory references have been obtained, we will prepare a Tenancy Agreement between the Landlord and Tenant.  This must be signed by both parties prior to the commencement of the tenancy.

There will be a charge payable by the Tenant to cover the administration costs involved and this is detailed in the attached Schedule of Charges.  A Tenancy Agreement template will be available upon request.

Before You Move In

Before you can move into a property, you must pay one calendar month’s rent in advance and a security deposit of equivalent to six weeks rent.  The deposit will either be held us as a Stakeholder or by the Landlord against any damage to the property (full details will appear in the Tenancy Agreement).  The deposit will be returned after completion of the Check-out at the end of the Tenancy, subject to the condition of the property and payment of all utility accounts.

Moving-In

There will usually be a Check-In inspection of the property with an Inventory-Clerk before you move in to record the condition and contents of the property at commencement of the term. The Landlord will usually pay for Check-In. As a Tenant, you will be responsible for paying all utilities, i.e. GAS, Electricity, Water, Council Tax, Telephone and TV License charges, therefore, you must register with the relevant companies.

Rental Payments

We will arrange a standing order mandate for your rental payments, however it is the tenants responsibility to check that payments have been set up correctly as the bank will not discuss your account with a third party.  Please note that where S.Ville Estates are responsible for the management of the property and/or the collection of the rent, late rental payments will incur a charge as detailed in the attached schedule to cover additional costs involved in rectifying the situation. At the end of the tenancy it is the tenant’s responsibility for additional payments made from the tenants account.

Moving-Out

There will usually be a check-out inspection with an Inventory-Clerk when you move out to record the condition and contents of the property at the end of the term. This will determine the amount of the deposit to be returned after vacation.  The charges for the check-out are payable by the Tenant and if S.Ville Estates is responsible for the management of the property the charges will be taken at the start of the tenancy. Tenants are responsible for cleaning the property at the end of the tenancy, if the check-out report stipulates that further cleaning is required, S.Ville Estates or the Landlord may instruct a cleaning company, all charges incurred are payable by the tenant.

Renewals

If you wish to stay on in your rental property after the end of your initial tenancy, we will be happy to arrange a renewal for you, subject to the Landlord’s agreement. We will prepare all required renewal documents for you and the cost of this will be discounted as detailed in the attached schedule of charges.

Company Lets

For a tenancy where the rent is paid by a company, please note this will not be an Assured Shorthold Tenancy Agreement. As a result the Tenancy Agreement will need to be signed by an authorised company signatory (usually a Director).

SCHEDULE OF CHARGES FOR TENANTS

HOLDING DEPOSIT  2 WEEKS RENT
When the terms have been agreed with the landlord for a rental property, the Tenant will be required to make a holding deposit equivalent to two week’s rent to secure the deal.  This amount will be deducted from the first month’s rental payment.  If you withdraw from the deal after this point, or references do not meet our criteria, this sum will not be refundable and will be used to cover the administration costs involved.

REFERENCES   £63.83 excl. VAT PER REFERENCE
References will be taken on all tenants and guarantors and the Tenant will be charged for this service

TENANCY AGREEMENT  £150.00 excl. VAT   Renewals £100.00 excl. VAT
This fee is payable by the tenant to cover the administration costs involved in preparing the Tenancy agreement. A discounted rate will be payable on any renewal or extension.

SECURITY DEPOSIT 6 WEEKS RENT
A security deposit of six weeks rent will be required for all tenancies, payable in advance.

LATE RENT PAYMENTS
Where S.Ville Estates is responsible for collection of rental payments and/or management of the property, late rental payments will incur a fee as above to cover the costs of recovering payment. This charge is in addition to any interest or costs payable to the Landlord under the terms of the tenancy agreement.

CHECK OUT FEE   £100.00 excl. VAT
The tenant will be responsible for paying for the Check-out fee for checking the inventory at the end of the Tenancy. Where we are responsible for the management of the property, this sum will be taken before the tenancy starts and held for this purpose.  In other cases the deposit will usually be deducted from the security deposit and the costs may differ to those above. The cost will vary according to the size of property.